Head of Digital and Technology Services - Lead exceptional delivery
Full Time - Christchurch
- Are you a seasoned leader and enjoy leading the delivery of exceptional technology services?
- Do you have a dual focus on future technologies and maintaining technology foundations and BAU?
- Join this leading Christchurch based, national reaching business and drive your career forward.
About the company
Citycare is a leading provider of maintenance, management and construction services across New Zealand’s infrastructure and amenity assets. With more than 1300 people over 18 locations, the Citycare teams span the length and breadth of New Zealand, supporting a full range of Water, Property and Civil contracts.
Currently, Citycare operates under two business units; each of which has a Chief Executive Officer: the Water business and the Property business (which includes Civil). The Digital and Technology Solutions function is a shared service which supports both the Water and the Property business; ensuring each business is provided with quality and appropriate Digital and Technology services, products, advice and support.
Exciting changes within the structure of Citycare have created the new role of Head of Digital and Technology Services and we are looking for a customer-focused and talented technology leader to take on this new position. Is this you?
About the opportunity
Reporting to the Executive General Manager Shared Services, the Head of Digital and Technology Services takes overall accountability for the provision of expert technology advice, support, infrastructure, security and products/systems to the Citycare businesses. In doing this, the Head of Digital and Technology Services will:
- Create and lead a culture of customer centricity and service; ensuring customer needs are understood and met and the overall objectives of the organisation are supported and achieved;
- Capably lead a diverse and experienced team of technology and project professionals, ensuring all team members are engaged, developed and achieving their individual and team goals;
- Proactively manage strong working relationships with key internal clients; ensuring a deep understanding of the needs of each business and the translation of these needs to technical solutions to be provided by the team;
- Contribute to the strategic plans of each business from a technology perspective and create resultant technologies strategies and roadmaps to framework exceptional delivery;
- Lead the expert delivery of all technical solutions – from the internal team or outsourced providers - including advice, infrastructure, systems and products, projects and security;
- Develop and manage to a budget that aligns to and supports the overall objectives of the organisation.
This role needs a strong people leader and relationship manager to ensure that the Digital and Technology Services functions operates effectively as a key enabling service to the Citycare businesses. Are you ready to step up to this challenge?
About you
To be successful in this role, you will hold a relevant tertiary qualification and have strong experience as a leader of diverse technology teams. A natural relationship manager, you may have developed your capability within a technology vendor/service provider and you will understand the necessity of delivering solutions that are tailored specifically to the business needs of your customer.
A thirst for knowledge and a keen eye on emerging technologies and cyber security developments; you thrive in a fast-paced environment where you can support – either yourself or through your team - internal customers with innovative and future thinking solutions; all the while ensuring the “lights stay on” so the fundamentals of business can be done.
If you are a technology leader and are looking for a new opportunity that will challenge and excite you; then we want to hear from you.
How to apply
To discover more about Citycare, visit www.citycare.co.nz
For a confidential discussion about the role; contact Leanne Crozier by email on leanne@deciphergroup.co.nz
Applications close: COB Friday 5th February 2021
Please note that the successful candidate will need to undertake and pass a pre-employment medical and drug test as per Citycare policy.
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